Partner
Posted by David Rose
6 New Insights on Media Usage
Posted by Daniel Flamberg on February 01, 2010 at 05:00 AM PDT
In a world of continuous, always-on media consumption and endless media hype, most marketers think they know what consumers like, what consumers use most and how often consumers are engaged with different media channels. Yet every-so-often new data challenges our assumptions.
That’s case with L.E.K. Consulting’s 2009 Media Consumption Survey, an online survey of 2000+ households, conducted in December 2009, that addressed media use in 28 media types. This study sought to identify changes in media consumption habits, find opportunities in new media and cast light on how the recession has affected media consumption. The data and the implications weren’t what I expected and made me think.
Here’s quick summary:
Channels Cross-Pollinate. Thirty-eight percent of consumers said they’d pay an extra fee to get content from cable channels on their computers or on their smart phones. This data validates the “content is king” notion and supports the business strategies driving Yahoo, Google and others. It also implies that marketers should orchestrate and integrate campaigns across channels and that video-to-go will soon become a common expectation which will dramatically increase demand for portable bandwidth.
Radio isn’t Dead It’s Gone Online. One third of respondents listen to Internet radio services for 5.8 hours each week; a third more than listen to satellite radio. Interestingly 83 percent still listen to traditional radio for an average of 8.1 hours each week. Neither TV, cable nor the Web killed the radio star which is a testament to its portability and targeted content offerings. Fifty-two percent of survey respondents listen to the radio and listening to music is second only to TV, ahead of the Internet, in terms of time allocated to media. Americans craft individual soundtracks to their lives and use music as a mood elevator.
E-Readers Are Heavy New Media Users. Not only do E-Reader owners drive the market for books but they consume significantly more new media than iPod owners and the general public. It’s probably not much of a stretch for educated literate readers to invest more disposable time and discretionary income using emerging media. E-Readers are four times more likely to see movies online, play more Web-based games and listen to more Internet radio than iPod Users, Facebook fanatics or the general public. Think of E-Readers as the vanguard of the digital proletariat.
50+ is the New Black. Don’t forget or ignore the power of the Boomers who still wield great numbers, great enthusiasm for new or revolutionary ideas and great wealth even as they age. The 50-64 year old age group uses new media almost twenty percent more than 25-39 year olds. Boomers do the most e-mail, play the most online games and pace every other age group in doing online tasks.
Everyone Multi-tasks. It’s no longer just teenagers who text and play online games with opponents in China while watching TV. One-third of consumers responding to the survey, watch TV and go online simultaneously. Nineteen percent listen to the radio while surfing the Web and eleven percent talk on the phone. Look for smart marketers to design campaigns to leverage and capitalize on this behavior in real time.
TV is Still Our Mass Medium. Online TV is just starting and in spite of the growth of DVRs and time shifting, TV represents the biggest gross audiences and the most time spent with media. The margin is big – 38 hours per week for TV versus 7.6 hours online. TV is still the place to launch new ideas and revitalize brands.
Read More
